Maidstone Museum
- focus groups with teenagers and adults affected by sight loss to create interpretation for the new Ancient Civilisations Gallery (2017)
Museum of London
- interviews and surveys with Punks, BA Fashion students and project team to inform the evaluation of Punk London (2017)
Brunel Museum
- focus group with primary teachers to inform Museum redevelopment (2017)
Royal Botanic Gardens, Kew
- focus groups with Early Years and KS1 teachers, families, adults with additional needs and community group leaders to inform a new interactive play area and horticultural learning centre, with colleague Jo Graham (2016)
Horniman Museum
- focus group with ESOL families to inform the new World Gallery (2016)
Science Museum
- front end focus groups with families to inform development of new Medicine Galleries (2016)
Bluebell Railway
- interviews, accompanied visits and and focus groups with families, volunteers, teachers and children and adults with additional needs to inform HLF Activity Plan, with colleague Jo Graham (2016)
Historic Royal Palaces
- observation and focus group with teenagers at the Tower of London to inform resources for international students (2015)
REME Museum
- focus groups with soldiers, officers and families, to inform the new Museum, with colleague Jo Graham (2015)
"As a facilitator Nicky is extremely personable and always makes participants feel comfortable about taking part."
– Audience Development Manager
